Baby Beauty

Terms and Conditions

This document is an electronic record under the Information Technology Act, 2000 (“IT Act”) and applicable rules. It is published in accordance with the Consumer Protection (E-Commerce) Rules, 2020 and other applicable laws that require the publication of the Terms and Conditions, Privacy Policy, and other related policies governing the use of this website.

This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please read these Terms and Conditions (“T&C”) carefully before using www.babybeauty.in (“Website”, “Platform”, “Company”, “we”, or “us”).
By accessing or using the Website, you (“User”, “you”, or “your”) agree to be bound by these Terms. If you do not agree with any of the Terms, please refrain from using the Website.


1. Revisions and Updates

We reserve the right to revise, modify, or update these Terms at any time without prior notice.
Any such changes will be posted on this page and will take effect immediately. Continued use of the Website constitutes your acceptance of the revised Terms. Please review them periodically to stay informed.


2. Privacy Practices

Your use of the Website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.
By using our Website, you consent to the practices described in the Privacy Policy.


3. Products

(a) Product Availability and Use

The Website offers skincare products for sale (“Products”), including promotional and sample items. All Products are intended for personal use only and must not be resold or redistributed.
We reserve the right to cancel or limit quantities if we believe an order violates our fair use policy.

Product descriptions, pricing, packaging, or availability may change without notice. While we aim to provide accurate information, there may be occasional errors or typographical mistakes. Product images are for illustrative purposes and may slightly differ from the actual product.

(b) Intellectual Property

All brand names, logos, designs, and content appearing on the Website are the exclusive property of VENSHO (Baby Beauty) or its licensors and are protected by Indian intellectual property laws.
You may not copy, modify, republish, resell, or reproduce any material from this Website without written permission from the Company.

(c) Taxes

All product prices shown include applicable taxes unless otherwise stated. Additional shipping or payment charges, if applicable, will be displayed at checkout.


4. Website Use

(a) Account Registration

You may be required to create an account to make purchases or access certain features. You are responsible for maintaining the confidentiality of your account information and all activities under your login.
You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate our Terms.

(b) User Conduct

You agree not to:

  • Use the Website for unlawful, harmful, or fraudulent activities.

  • Post, transmit, or distribute content that is defamatory, obscene, harassing, or offensive.

  • Upload viruses or malicious code.

  • Attempt to gain unauthorized access to any part of the Website.

  • Use any automated system (bots, crawlers, etc.) to extract data.

We reserve the right to restrict, block, or remove users engaging in misconduct.

(c) License

We grant you a limited, non-transferable, non-exclusive license to access and use the Website for personal, non-commercial purposes.
You may not copy, distribute, or create derivative works from the content without our written permission.


5. Payments, Cancellations & Returns

(a) Payment Methods

We accept secure payments through credit/debit cards, UPI, wallets, and net banking.
All transactions are processed through trusted payment gateways.

(b) Order Cancellation

You may cancel an order within 1 hour of placing it, provided it has not been dispatched.
To cancel, email us at customercare@babybeauty.in with your order details.
Once shipped, orders cannot be canceled. You may refuse delivery to initiate a return.

(c) Refunds & Replacements

If you receive a damaged, leaking, or incorrect product, contact us within 5 days of delivery at customercare@babybeauty.in.
Replacements or refunds will be processed once your request and verification are complete.
Products damaged due to misuse, improper storage, or negligence are not eligible for return.

(d) Hygiene Policy

For hygiene and safety reasons, opened or used products cannot be returned or exchanged unless found defective upon delivery.


6. Shipping & Delivery

We currently deliver across India.
Orders are usually shipped within 24–48 hours and delivered within 5–7 business days, depending on your location.
We offer free shipping on all orders above ₹499.
Delivery delays due to unforeseen circumstances (such as courier or weather issues) are beyond our control, but we will keep you informed.


7. Disclaimer of Warranties

Your use of the Website and Products is at your own risk.
The Website and all Products are provided “as is” and “as available” without any warranties, express or implied, including but not limited to fitness for a particular purpose, accuracy, or reliability.

We do not guarantee uninterrupted access, error-free operation, or complete accuracy of Website content.
The Company shall not be held liable for any loss or damage resulting from the use or misuse of the Website or Products.


8. Limitation of Liability

To the fullest extent permitted by law, Baby Beauty and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including loss of data, profits, or goodwill, arising from:

  • Use or inability to use the Website or Products.

  • Unauthorized access to your account or data.

  • Errors, interruptions, or delays in operation.

Our total aggregate liability under these Terms shall not exceed the total amount paid by you for the Products purchased.


9. Indemnification

You agree to indemnify and hold harmless VENSHO (Baby Beauty), its directors, employees, affiliates, and agents from any claims, damages, or expenses arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.


10. Termination

We may suspend or terminate your access to the Website without prior notice if you breach these Terms.
Upon termination, your right to use the Website will cease immediately, and you must destroy all downloaded materials.
Termination does not affect any payment obligations or liabilities incurred before the date of termination.


11. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Delhi, India.


12. Force Majeure

We will not be held responsible for delays or failures in performance caused by circumstances beyond our reasonable control, including natural disasters, strikes, pandemics, or disruptions in communication or supply chains.


13. Contact Information

For any questions, feedback, or concerns regarding these Terms or your orders, please contact:

VENSHO (Baby Beauty)
41B, 2nd Floor, Tyagi Colony, Rajendra Park,
Nangloi, Delhi – 110041
Email: customercare@babybeauty.in
Phone: +91 8826430850
Working Hours: Monday to Friday, 10:00 AM – 6:00 PM